Well, that explains it as I pretty much agree about
the dealer situation; but you said "I can't believe he
ever worked for Peugeot" which means not the dealer,
but the manufacturer. If you worked for a dealer, than
you didn't work for Peugeot, you worked for whomever
owned that particular dealership. And even though I
agree about the overall poor dealership network, most
imported cars of the time were just as bad; and the
earlier Peugeots were good enough to keep you out of
those horrible dealerships. Unfortunately, when
Peugeot
decided to get serious about the USA market, they put
out the 505 with all sorts of power accessories that
they never believed in; and with the French penchant
for reinventing the wheel, some of their accessories
really let them down. Unfortunately, the fuse box
design caused many of these problems; but by the time
that was rectified, the reputation of Peugeot was
soiled beyond repair at a time when they had more
popularity than ever in the USA. So, we don't disagree
at all, it was just semantics that got in the way. And
yes, I worked at one of the most infamous of all
Peugeot dealers, Overseas Motors in New Orleans. We
hardly had a floor plan and got cars from other
dealers
all over the country, our owner didn't believe in
advertising, we had a competing dealer in a one point
town, and our service dept. was a big zero. But, my
salesmen and I would take off our jackets, tuck in our
ties, open our tool boxes, and fix all the little
things while the customer waited(including changing
the
fuse boxes);and this made us the 6th largest selling
dealer in the country and 20 out of 24 months, the top
selling dealer in the central zone which included much
larger cities such as Houston, Dalls, and Chicago. It
was crazy, but the most fun of my life.
Gary
- "Ruggeri, Robert" <Robert.Ruggeri@suny.edu> wrote:
> I don't know where you got your Peugeot serviced -
> it couldn't have been Midtown Motors; Gino's;
> Maplewood or any other member of the Hall of Shame.
> Peugeot service/dealers were notoriously awful. Are
> you, perhaps, writing from outside the USA?
>
> Even Keith would agree with me that many of the
> dealers were terrible. The horrible service and
> attitude of the dealers was, in my view, what helped
> kill them off in the US. We, the fanatics remain,
> but the average consumer, understandably, had no
> patience with the dealerships.
>
> I love the way the cars ride and, most of all, the
> Pininfarina design. I've owned almost a dozen of
> them since 1970 - starting with a 404 wagon. The
> service was always a disgrace. Oddly enough, even
> otherwise good dealers, like Keelers (a
> Jag/BMW/Mercedes/Range Rover/Audi dealer), had lousy
> Peugeot service.
>
> I think you're confusing the manufacturer (which I
> don't have a problem with) and the independent
> sellers/dealers in the US (which are universally
> regarded, even o this list, as terrible.) Since you
> worked at a dealership you probably are quite
> knowledgable about cars and maybe even work on them
> yourself. For the rest of us in the car buying
> public, that is not an option and the Peugeot
> service network was a nightmare.
>
>
>
> -----Original Message-----
> From: gary freeman [mailto:riven2649@yahoo.com]
> Sent: Friday, July 29, 2005 3:42 PM
> To: Ruggeri, Robert
> Subject: RE: [Peugeot-L] keith of PMOA last day
> today
>
>
> I don't understand the comment"he was so helpful
> and
>
> provided such good service, I can't believe he
> ever
> worked for Peugeot." because I've worked for many
> including Rolls-Royce; and without a doubt, the
> nicest reps I've ever dealt with have been with
> Peugeot. They were extremely helpful, and Peugeot
> dealer support was the best. The type of
> electrical
> wiring diagrams that most manufacturers use today,
> I saw first at Peugeot. I most recently worked for
> a BMW dealer, and they were rushing these new
> software loaded cars to market so fast that not
> only
> did they have many problems; but they had huge
> gaps
> in information to support them. You love Peugeot
> cars
> so much that I don't understand why you would
> think
> the people in the organization are such
> incompetent
> people who are incapable of assisting both the
> owners
> and the dealership. Do you think the cars designed
> and built themselves without any human
> involvement?
> Their worst period was the first 505s which
> Peugeot
> went against their own conservatism to accomodate
> American requirements in that market segment, and
> most of their problems were attributable to the
> fuse
> box which was rectified with the third generation
> panel that utilized ATC fuses. The sunroof faults
> I discount as they were pretty universal, and BMW
> for one is still having problems with theirs all
> these years later. Peugeot also voluntarily
> extended
> the warranty on these cars, and gave no one any
> problems with coverage on these known problems.
> You
> can't say that of many manufacturers who try to
> hide
> their problems, and knowingly wait until their
> cars
> are out of warranty before informing owners of
> needed
> repairs. One reason I love Peugeots is because of
> the
> company and its history, and products aren't made
> in
>
> a vacuum; but they reflect the philosophies and
> standards of the company that builds them.
>
>
> --- "Ruggeri, Robert" <Robert.Ruggeri@suny.edu>
> wrote:
>
> > Geez, that is horrible news. I spoke to him a
> week
> > ago or so. Over tehr last 12 years he was a great
> > resource for me, always correcting the advice I
> was
> > getting from dealers and mechanics, recommending
> > certain other mechanics,researching parts. He
> went
> > out of his way to call around and locate an NOS
> > block for my SW8. He was so helpful and provided
> > such good service, I can't believe he ever worked
> > for Peugeot.
> >
> >
> >
> > -----Original Message-----
> > From: peugeot-L@yahoogroups.com
> > [mailto:peugeot-L@yahoogroups.com]On
> > Behalf Of firepiston
> > Sent: Friday, July 29, 2005 11:30 AM
> > To: peugeot-L@yahoogroups.com
> > Subject: [Peugeot-L] keith of PMOA last day today
> >
> >
> > I spoke to Keith at PMOA yesteerday and was told,
> > due to downsizin, today is his last day..
> >
> > He has been a great help to me over many years of
> > Peugeot ownership. Always willing to help. He will
> > surely be missed. A sad day forPeugeot owners in
> the
> > US indeed.
> >
> >
> >
> >
> > Recommended format for your email subject lines:
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> >
> > Examples:
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> > 405 Mi16 89 Ignition Coil source?
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> >
> > Yahoo! Groups Links
> >
> >
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> >
> >
> >
> >
>
>
>
>
> ____________________________________________________
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>
>
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Received on Sat Jul 30 03:08:30 2005
